Privacy Policy
Last updated: June 2026
Welcome to Tricso ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our platform at tricso.com.
1. Information We Collect
We collect the following types of information:
- Account information: When you register, we collect your name and email address.
- Usage data: We collect information about how you use the platform — questions you attempt, test scores, study streaks, and time spent.
- Device information: We may collect basic device and browser information to improve your experience.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our exam preparation services
- Track your progress and personalise your study experience
- Send you important updates about your account or the platform
- Analyse usage patterns to improve our question bank and features
3. Data Storage and Security
Your data is stored securely using Supabase, which is hosted on AWS infrastructure. We implement industry-standard security measures to protect your personal information. We do not sell your personal data to any third parties.
4. Cookies
We use cookies and similar tracking technologies to maintain your login session and remember your preferences. You can control cookies through your browser settings, but disabling them may affect the functionality of the platform.
5. Third-Party Services
We use the following third-party services:
- Supabase — database and authentication
- Vercel — website hosting
- Razorpay — payment processing (when applicable)
Each of these services has their own privacy policy. We encourage you to review them.
6a. Grievance Officer
In accordance with the Digital Personal Data Protection Act, 2023, the Grievance Officer for Tricso is:
Designation: Founder, Tricso
Email: support@tricso.com
You may raise any grievance regarding the processing of your personal data by writing to the Grievance Officer above. We aim to acknowledge and resolve grievances within 30 days of receipt.
6b. Data Retention
We retain your personal data for as long as your account remains active. If you delete your account, we permanently erase your personal data, test history, and usage records from our systems, except where retention is required to comply with a legal obligation.
6c. Withdrawing Consent
You may withdraw your consent to our processing of your personal data at any time by deleting your account from your profile settings, or by contacting the Grievance Officer above. Withdrawing consent may limit your ability to use certain features of the platform.
7. Children's Privacy
Tricso is intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a minor, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. Your continued use of the platform after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at: support@tricso.com